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CBC Ombudsman: Provocative Opinion

The complainant, Mike McEwan, thought an opinion piece critical of the systematic mistreatment of Aboriginal people was expressed in a way that bordered on “hate speech.” There is a big difference...

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TORONTO STAR PUBLIC EDITOR: Readers need to distinguish news from opinion

Do you have a clear understanding of what is news and what is opinion in the Star? Perhaps this distinction is not totally evident to you. Based on many conversations with readers, it is clear to me...

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CBC Ombudsman: Speculation as reporting – Proceed with caution

The complainant, Chuck Erlichman, thought an article about the issue of property rights in relation to the shooting of a young Indigenous man was irresponsible and could fan racist sentiment. The story...

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CBC Ombudsman: The Rohingya Story

The complainant, Meer Sahib, thought the phrasing of a reference to the insurgent attacks that sparked the current action against the Rohingya people left the impression that the host of The National...

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Toronto Star Public Editor: Who can you really trust for news?

As mishaps of misinformation and disasters of disinformation spread through the digital ecosystem, determining who you can trust for news and verified information is more important than ever. If you do...

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CBC Ombudsman: The National

The complainant, Dieter Buse, objected to a Viewpoint segment by Robyn Urback, calling into question Canada’s desire for a seat on the UN security council. He thought it was a one-sided diatribe. It...

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Toronto Star Public Editor: Jeopardy! headline a case study on need to...

The category: Media trust. Today’s daily double clue: Opinion, not fact. The correct response? What is this Toronto Star headline: “Alex Trebek can’t wait for rogue winner to lose.” Indeed, that...

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Globe and Mail Public Editor: A picture can be worth so much more than a mere...

To say every picture is worth a thousand words sorely underestimates the impact of photojournalism. Think the Vietnam war and what comes to mind? The photo of a girl named Phan Thi Kim Phuc running...

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CBC Ombudsman: The Opioid Crisis

The complainant, Geoffrey Donaldson, considered reporting about an increase in publicly-funded opioid prescriptions in New Brunswick misleading. He did not agree that there is any concern in the...

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Globe and Mail Public Editor: Updating The Globe’s Editorial Code of Conduct

We are witnessing a campaign south of the border to diminish journalism. It is tactical: News reporting holds lawmakers and other powerful people accountable for their actions. At the same time, with...

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Globe and Mail Public Editor: Suicide coverage an opportunity to help

Two greatly admired and creative people died by suicide this week: On Tuesday, designer Kate Spade, known for her colourful handbags and clothing, and today, chef, traveller and television personality...

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CBC Ombudsman: Tough, not biased

The complainant, Isi Erez, thought Carol Off showed her personal feelings through an angry interview with an Israeli politician. Tone is somewhat subjective – the interview was probing but I did not...

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Toronto Star Public Editor: Do journalists and the public understand each other?

Readers, do we understand each other? As consumers of news and information, do you have a clear sense of the how and why of journalism and its role in a democracy? I would like to believe a clear...

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CBC Ombudsman: Pay the piper

The complainant, Christopher Budgell, wanted to know why Sunday Edition host Michael Enright was able to attend the Canadian Institute for Advanced Legal Studies’ week-long lecture series in Cambridge,...

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CBC Ombudsman: Framing creates balance

The complainant, Ira Zbarsky, objected to a story covering pro and anti-Kinder Morgan pipeline demonstrations. He said they were framed as equal. Programmers agreed with his assessment shortly after...

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Toronto Star Public Editor: The age old issue of reporting on age

The headline, published in the newspaper and online this week, reported on yet another victim of the terrible toll of Toronto’s deadly streets: “Elderly pedestrian killed at crosswalk,” it stated....

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CBC Ombudsman: Polish perspective

The complainant, Bodgan Gawroński, objected to an interview with historian Jan Grabowski on CBC Radio programme Day 6. He thought it was biased and that Mr. Grabowski represented an extreme position,...

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Globe and Mail Public Editor: When weighing anonymous voices, consider the...

Off the record, a source said; a senior government official said on background; according to an insider. How important are anonymous sources in reporting? Overuse or misuse can hurt credibility, but...

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Toronto Star Public Editor: Western media’s failure to properly cover the...

Conflicts, coups and catastrophes: These are the stories Canadians are most often told about the world beyond our borders. Media coverage of international affairs has long been driven by dramatic...

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CBC Ombudsman: Election balance on Ontario today

The complainant, Marc Poitras, thought the host of Ontario Today behaved differently to the callers on the edition which focused on the Progressive Conservative party, during the recent provincial...

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